Refund policy
At Brookweave, we want you to enjoy a seamless experience - both while shopping and beyond!! If something isn’t right, we’re here to help.
Return & Exchange Window
You have 7 days from the date of delivery to request a return or exchange.
Exchange Policy
- Exchanges are accepted only for items with manufacturing defects related to clothing quality or print. If you receive a defective item, please contact us within the return window for assistance.
- Exchanges are accepted only for unused items in their original condition with all the tags attached.
Return Policy
- Returns are accepted only for items with manufacturing defects related to clothing quality or print. If you receive a defective item, please contact us within the return window for assistance.
- Returns are accepted only for unused items in their original condition with all the tags attached.
Refund Policy
- Refunds are issued only for approved quality or print defects.
- Once we receive the returned product to our warehouse, refunds will be processed within 2-3 business days.
Size Issues
- To ensure the perfect fit, please refer to the size chart available on each product page before purchasing.
- Returns for size-related concerns will not be accepted.
How to Initiate a Return or Exchange
We’ve made returns and exchanges hassle-free! Simply contact our Customer Support Team and Share your order details, and we’ll guide you through the process.
📧 Email: support@brookweave.com
📱 WhatsApp: +91 8660419701
No Hidden Charges
We don’t believe in extra fees! Returns and exchanges are completely free.
Thank you for choosing Brookweave - we are happy to help you ! 💙